General Questions

What is Wavee?
Wavee is a smart, community-first platform designed to connect residents, concierges, and local businesses within residential buildings. It streamlines communication, safety, and services through one easy-to-use app.

Is Wavee free to use?
Yes! Wavee is completely free for residents and property managers. Our platform is funded through ethical, non-intrusive advertising from local and national businesses.

What’s the difference between Wavee and Wavee Pets?
Wavee is the main residential app, while Wavee Pets is a separate app dedicated to pet owners. It connects users to pet services, community features, and social tools made just for pets and their people.

For Residents

How do I join Wavee?
You’ll receive an invitation to join Wavee when your building signs up. Your concierge or property manager will help set up your account, ensuring secure access.

What can I do on Wavee as a resident?

• Receive parcel and visitor updates

• Chat with concierge or building managers

• Join community forums and events

• Access local offers and services

• View safety alerts and notifications

Is my data secure?
Absolutely. All accounts are concierge-verified, and we use end-to-end encryption to protect your personal information.

For Concierges and Building Teams

How does Wavee help concierge teams?
Wavee simplifies parcel tracking, visitor management, and communication with residents. It replaces outdated systems with a clean, easy-to-use platform that improves efficiency without adding to your workload.

Is training provided for concierge teams?
Yes. We provide training, onboarding materials, and ongoing support to ensure smooth adoption across your building team.

For Businesses

How can I list my business on Wavee?
You can subscribe to the Wavee Business Portal to promote your services directly to nearby residents. Simply reach out to us or register through our website.

What are the subscription options?

• Standard Listing: £50/month

• Premium Ads: £300/video post or promotion (includes targeting and analytics)

What kinds of businesses can join?
From coffee shops to plumbers, yoga studios to real estate agents — any business that serves residential communities is welcome.

For Pet Owners – Wavee Pets

What is Wavee Pets?
Wavee Pets is a standalone mobile app designed for pet owners. It includes a pet diary, social features, service listings (groomers, walkers, vets), and pet-friendly events.

Is Wavee Pets connected to the main Wavee app?
While it’s a separate app, it’s part of the same ecosystem. You’ll be able to access Wavee Pets from within the Wavee platform if your building is onboarded.

Can pet businesses join Wavee Pets?
Yes! If you run a pet-related business, you can sign up through our pet portal to reach local owners, promote your services, and build loyal customer relationships.